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Privacy Policy

MediMoves Privacy Policy

Last updated: 06-29-2026

MediMoves (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your choices. It applies to medimoves.com and to information collected through our online forms, including lead forms on Facebook and Instagram.

Information We Collect

When you contact us, request a quote, or submit a form (on our website or through a social media ad), we may collect:

  • Your name
  • Your phone number and email address
  • Details about your transportation request, such as pickup and destination locations
  • Any other information you choose to provide

When you submit a lead form through Facebook or Instagram, that information is provided to us by the platform based on your profile and your responses.

We may also automatically collect basic technical information (such as IP address, browser type, and pages visited) through cookies and similar technologies on our website.

How We Use Your Information

We use your information to:

  • Respond to your inquiry and provide you with a quote
  • Arrange and provide non-emergency medical transportation services
  • Contact you by phone, email, or text about your request
  • Improve our services and website
  • Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share it only with:

  • Service providers who help us operate our business (such as scheduling, dispatch, or communication tools), under confidentiality obligations
  • Healthcare facilities or partners directly involved in coordinating your transport, with your knowledge
  • Authorities when required by law

Data Security and Retention

We take reasonable measures to protect your information from unauthorized access. We retain your information only as long as needed to provide services and meet legal requirements.

Your Choices

You may ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below. You may also opt out of marketing communications at any time.

Cookies

Our website may use cookies to improve your browsing experience. You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last revised.

Contact Us

If you have any questions about this Privacy Policy or your information, contact us: